I-tailored Grup

About us

This IT technical assistance service is aimed at freelancers, SMEs and companies that need to keep their equipment running optimally. With over 15 years of experience, the technical team travels to the client's facilities or connects remotely to carry out the necessary tasks, adapting to different schedules according to each organization's needs.

Preventive maintenance detects and resolves potential system failures before they occur, improving performance and extending the lifespan of equipment. Among the actions carried out are:

- System, driver and software updates
- Antivirus management
- Removal of unnecessary software
- Connection checks
- Backup verification

When equipment already shows failures, corrective maintenance resolves both hardware and software problems. In many cases, these software problems arise from not having previously carried out preventive maintenance or because the system manufacturer has released an update. In hardware, most interventions require replacing the affected part so that the equipment becomes operational again.

The working modality includes both on-site visits to the client's facilities and remote connection via the internet. Remote connections are always made with secure communications and under the client's consent or supervision. This flexibility allows incidents to be resolved quickly and maintenance to be carried out according to the contracted frequency, whether monthly, quarterly or according to other specific needs.

The service includes advice on configuring an effective work network that improves productivity, IT consultancy and management of the company's IT resources. Each project is developed to adapt to the client's needs, regardless of the number of devices the organization has. The timing of visits and type of maintenance are defined according to each case's requirements.

Our services

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