Lisot S.L.

About us

The service is aimed at small and medium-sized businesses that need to keep their computer equipment and systems operational. A team of IT professionals provides permanent support in the daily use of the system, managing all the elements that make up the company's communications and technological infrastructure.

The approach is based on a preventive maintenance methodology with equipment monitoring, designed to reduce service interruptions. The company has a help-desk system that guarantees continuous communication and response to any situation requiring technical intervention.

Support contracts include various types of services:

- Permanent support through on-site, remote and telephone assistance
- IT review and automatic server monitoring
- Preventive and reactive maintenance according to needs
- Resolution of computer breakdowns and problems

The work process is structured in four distinct phases. It begins with an analysis of the IT systems that allows incidents to be detected and a detailed report on the status of the equipment to be obtained. Based on this diagnosis, a plan is provided with the phases to follow to optimize the systems.

Server monitoring immediately detects incidents or error warnings, enabling proactive action. When errors are identified in network or hardware configuration, reconfiguration or repair is applied as appropriate, preventing interruptions. The remote control system resolves most incidents in the shortest possible time, and when this is not sufficient, a specialized technician travels to the client's offices.

Clients receive permanent information about the status of their systems, as well as advances and developments in technology as they emerge. This allows them to know which equipment is obsolete and how it affects the performance of users working with tools that do not meet current requirements.

Our services

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